However you got here, you’re welcome here.

If you’re struggling right now, reach out.

You don’t have to have it all figured out, and you don’t have to explain everything at once. Tell us a little about what’s going on and a real person from Eli Cares will get back to you, with no judgment and no runaround.

Ask for help Call (215) 240-5699

A family relaxing together on a couch at home

Ask for help

You are not a burden.

Fill in what you’re comfortable sharing. Everything you send stays private and is only seen by the Eli Cares team.

Families with children facing eviction or trying to move into a home: back rent, a first month and deposit, or a utility bill.
Young adults 18 to 24 leaving homelessness: starter kits, move-in kits and ID fees.
Working single parents: a child care copay, a car repair, a shutoff notice, or diapers and formula.

We pay bills directly to landlords, utilities and vendors, and we work alongside caseworkers who already know you. Don’t have a caseworker? Reach out anyway. We’ll help connect you with one, or point you to someone who can help faster.

In danger right now? Call 911. For a mental-health or suicidal crisis, call or text 988. To find local shelter, food and services any time, dial 211.

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Tell us how we can help

Your first name (or what you’d like us to call you)

Phone

Best way to reach you

OK to leave a message?

Town, neighborhood or ZIP code Which best describes you?

What do you need help with? (pick any)

Back rent or eviction First month & deposit Utility bill or shutoff Child care, car repair or diapers Starter or move-in kit ID or birth certificate fees Someone to talk to

Is a caseworker or agency already helping you? (optional) How soon do you need help? Anything else you want us to know?

Leave a phone number or email so we can reach you. If you need a place to sleep tonight, also dial 211 for the nearest shelter.

Help you can reach today

Philadelphia programs that can help right now.

These established programs help Philadelphians every day. If you need help sooner than we can give it, start here. For shelter, food and services any time, dial 211.

City Office of Homeless Services

Homelessness prevention, including back rent and deposits.

OHSPrevention@phila.gov

Philadelphia Eviction Prevention Project

Free tenant legal help and eviction diversion.

phillytenant.org

Utility Emergency Services Fund

Help with back rent and utility bills.

(215) 972-5170

Covenant House Pennsylvania

Shelter and housing for young people ages 18 to 24.

(215) 951-5411

Catholic Social Services

Limited rent assistance and family services.

(267) 331-2490

Veterans Multi-Service Center

Housing, benefits and meals for veterans and their families.

(215) 923-2600

Contact details from the City of Philadelphia’s eviction help page. Listing here doesn’t mean a program is an Eli Cares partner.

Caseworkers, partners and friends

Refer someone to Eli Cares.

Most of our help reaches people through caseworkers at trusted Philadelphia programs. If you work with a family, young adult or single parent who fits one of our programs, send us the case and we’ll follow up quickly.

Teachers, coaches, pastors, employers and neighbors often see it first, too. If someone comes to mind, tell us. If you can, let them know you’re connecting them with Eli Cares, so our call isn’t a surprise.

Interested in a referral partnership? Get in touch.